Currently, Blueox Energy & Neighborhood Markets are operating under normal conditions while following all state recommended and mandated safety practices. Our Oxford office is open to the public and shields have been installed for customer and employee protection. Hand sanitizer is also available for employees and customers at our front door. Our Hamilton office remains closed at this time. We are in the middle of fall planning measures to ensure we are ready to take care of our customers while keeping our staff safe. Deliveries will be handled as normal regardless of the season. Service work is being scheduled in a reduced capacity to limit in-home exposure for customers and staff. PPP is available to all staff to support them in their need to provide services to our customers during this time. We are also working on cross-training to ensure all the critical functions of the business can be handled by multiple personnel as well as remotely should an outbreak impact our office.

Our stores are still offering full-service fueling in Norwich, Oxford, Mt Upton, Bridgewater, Hamilton, and Fort Plain. While signs may not be posted on-screen instructions guide the customer to using the HELP button available on our pumps to request assistance outside. We will continue to clean and sanitize high traffic areas many times a day to reduce exposure for customers. Curbside pickup is also still an option and we are working on rolling out a new Online ordering functionality to prepare us to handle orders faster and more streamlined by the fall. Keeping our customers and staff safe remains our number one priority during this time.

COVID 19 has brought upon us many unanticipated changes to our business over the past 6 months. We are working hard to remain operational, create depth, provide safety to staff and as always enhance our customer’s experience. We will do our best to keep our customers and our communities up to date on any changes to our operations over the next few months as we all navigate this new normal. We appreciate your support, your patience, and your willingness to choose us as your energy, service, or convenience store provider. Stay well!